Mx Morgan Grey

A bit about Morgan

Business Transformation Expert - CEO/Founder of Z-Twist
London, UK | +44 (0) 7951 883 070

Headline

Intro

I am a senior project manager with coming up to 20 years of experience driving business and technological transformation through a human-centric, holistic approach. My passion lies in helping organisations navigate complex challenges, streamline processes, and unlock their full potential by designing solutions that meet real-world needs. Whether I’m leading large-scale initiatives or developing niche strategies, my focus is always on delivering results that exceed expectations.

What I Do

I excel at:

• Project & Programme Management: I lead complex initiatives from conception through to completion, ensuring alignment with client vision, timelines, and budgets.

• Agile Transformation: I introduce and embed Agile methodologies that enable teams to be more responsive, productive, and adaptable, all while enhancing delivery outcomes.

• Customer-Centric Solutions: I design projects and systems tailored to user needs by modelling customer profiles and removing obstacles that detract from their experience.

• Mentorship & Leadership: I empower individuals and teams by fostering a collaborative, inclusive environment where talent can thrive. I believe that success comes when everyone feels valued and supported.

I partner with organisations across various sectors to manage end-to-end project delivery, shape strategic business transformations, and foster cultures of continuous improvement. My expertise includes aligning projects with broader organisational goals, balancing resources, and delivering outcomes that create lasting value. My experience includes working with high-profile clients, from housing associations and education providers to legal firms and government bodies.

My Approach

I believe in putting people first—whether they’re stakeholders, customers, or team members. This human-centric approach, combined with an eye for strategic planning, allows me to manage transformation projects that genuinely work for people while driving measurable business results.

I take pride in being adaptable, knowing that the modern business landscape is constantly changing. My ability to pivot, resolve conflicts, and re-prioritise objectives ensures that projects stay on track even when circumstances shift.

Achievements

• Led the successful Agile transformation of teams, transitioning them from Waterfall to Agile, resulting in enhanced project delivery and reduced iteration cycle times.

• Achieved +96% customer satisfaction by optimising a critical housing repairs service, benefiting 10,000 homes.

• Spearheaded a £5.8m Rewire Programme, delivering on budget and optimising the project's long-term impact.

• Championed diversity and inclusivity initiatives, contributing to QA Ltd.’s recognition as a Top 50 Inclusive Company and achieving a Clear Assured Gold rating.

Areas of Expertise

• Budget & Resource Allocation

• Business Case Development

• Agile, Scrum, Lean, Kanban, PRINCE2

• Change & Risk Management

• Stakeholder Management & C-Suite Engagement

• Continuous Improvement & Best Practices

• Equality, Diversity, & Inclusion (EDI) Champion

Why Work With Me?

I bring a mix of technical expertise, strategic insight, and people-first leadership to every project I undertake. I strive to be not just a project manager, but a partner who truly invests in understanding your goals and challenges, offering tailored solutions that align with your vision. My clients appreciate my clear communication, proactive problem-solving, and relentless focus on delivering high-quality outcomes.

Let’s work together to turn your business challenges into opportunities for growth. I’m here to help you achieve seamless project execution, foster lasting change, and ensure your vision becomes reality.

Feel free to get in touch if you’d like to explore how we can collaborate on your next project.